FAQ

  • How long does my order take to ship?

    Orders are packed and shipped within 1-4 business days and shipped via USPS Priority Mail. When your order has shipped, you will receive tracking information and you can follow your package's progress from there. Please keep in mind that once your order has shipped, Woodland Magic does not have control over how quickly USPS delivers your package. Most Priority Mail packages are delivered between 2-4 days after shipment.

  • Do you offer international shipping?

    We currently only ship within the United States.

  • What is the return policy?

    Currently we do not offer returns. However, if you have an issue with your order for any reason, please contact me and I will be happy to assist. I make everything by hand and it is extremely important to me that you are 100% satisfied with your order.

  • What kind of wax do you use in your candles?

    All tumblers, owls, foxes, and other container candles are made with 100% soy wax. Some tumblers (like Volumes of Forgotten Lore) are ornamented with beewax molds, and that is indicated in the candle description. All beeswax uses is organic and comes from a family farm in the United States.

    Beeswax candle offerings will expand in the summer of 2023.

  • What kind of wicks and fragrances do you use?

    Woodland Magic uses nontoxic fragrances and lead-free cotton wicks.

  • How do I reusue my owl, fox, or skull mason jar?

    All owl, fox, and skull mason jars can be reused for storage or for beverages (the lid has a space for a straw). For instructions on how to clean and reuse your container, please see Candle Care.